Real-Time Logistics Tracking Platform
Cut delivery exception rate by 38% for a regional freight operator.
- Problem
- A 200-truck freight operator was losing visibility on in-transit cargo, leading to manual phone-tree dispatch and a 12% missed-SLA rate.
- Solution
- We shipped a Flutter driver app, a Next.js dispatch console, and a Node.js + PostgreSQL backend with real-time location streaming via WebSockets and an event log on Redis.
- 38% drop in delivery exceptions over 90 days
- 4-second median dispatch latency, down from 6 minutes
- Onboarded 240 drivers with < 5 support tickets per week
